Submit a request using our contact form. Rest assured, we typically respond within 1 business day.

We are available Monday - Friday 09:00AM to 04:00PM AEST excluding Public Holidays.

Louenhide

<p>Louenhide gift cards can be purchased and redeemed online, only at louenhide.com.au. Gift cards cannot be used at stockists or any other third party websites Louenhide may be sold on</p>

Louenhide gift cards can be purchased and redeemed online, only at louenhide.com.au. Gift cards cannot be used at stockists or any other third party websites Louenhide may be sold on

Where can a Louenhide gift card be used?

Gift Cards

How long does delivery take?

Do you ship worldwide?

Shipping

Can I exchange my item?

How do I make a return?

What should I do if I receive a Faulty/Damaged item?

Return, Exchanges and Refunds

How can I care for my Louenhide Bag?

What does multi-wear mean?

Products

Can I cancel my order?

Can I edit or add anything to my order?

Can I send my order as a gift?

What payment methods do you accept?

I can’t complete checkout, what should I do?

Order

What is the warranty period?

What is not covered under warranty?

What should I do if I receive a Faulty/Damaged item

Warranty

How do I apply promo/discount codes?

My discount code isn’t working, what should I do?

Promotions

When will I receive my gift card?

How can I redeem my Louenhide gift card online?

Will I receive a physical gift card in the mail?

Can I use more than one gift card on my order?

I’d like to stock Louenhide bags in my store. How do I apply?

I'm a stockist, how do I log into my account?

Wholesale & Partnerships

I'd love to model for Louenhide, how do I apply?

Model Opportunities

Where can a Louenhide gift card be used?Updated 2 months ago