What should I do if I receive a Faulty/Damaged item?Updated 2 months ago

If you have received a faulty or damaged item purchased on louenhide.com.au, please email [email protected] with your order number and photos of the item. Our customer service team will get back to you with the next steps.

Louenhide will happily send out a replacement in the event you have received a faulty item and pay for the return postage cost.